---
title: "Privacy Policy | iCRYO Highland Village TX"
description: "Read the iCRYO Highland Village privacy policy. Learn how we collect, use, and protect your personal information in compliance with applicable regulations."
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[

Get Your Free Wellness Plan – Personalized just for you 



](/free-wellness-plan)

Highland Village • Serving Highland Village, Lewisville, Flower Mound 

Open until 7:00 PM 

[(214) 222-5979 ](tel:+12142225979)

[![iCRYO Highland Village](/images/branding/icryo-logo.png)](/)

-   Services
-   [Deals](/deals)
    
-   [FAQ](/faq)
    
-   [Contact](/company/contact)
    

[

Book Your Intro](/book-now)[

Free Wellness Plan](/free-wellness-plan)

# Privacy Policy

How we collect, use, and protect your personal information

**Last Updated:** January 1, 2025

## Information We Collect

**Personal Information:** When you submit consultation requests, we collect your name, email address, phone number, and any health information you choose to share.

**Website Usage:** We may collect information about your website interactions, including pages visited, time spent on site, and referral sources.

**Contact Interactions:** Records of phone calls, emails, and in-person consultations for service delivery and follow-up purposes.

## How We Use Your Information

**Service Delivery:** To contact you about consultation requests, schedule appointments, and provide requested treatments and services.

**Communication:** To send appointment reminders, follow-up care instructions, and important updates about your treatments.

**Improvement:** To analyze website usage and improve our services, but only in aggregated, non-identifying ways.

**Legal Compliance:** To comply with applicable healthcare regulations, including HIPAA requirements for medical information.

## How We Protect Your Information

**Secure Transmission:** All form submissions and data transfers are encrypted using industry-standard SSL security.

**Access Controls:** Only authorized staff members have access to personal information, and only for legitimate business purposes.

**HIPAA Compliance:** Medical and health information is protected according to HIPAA guidelines and healthcare privacy regulations.

**Data Retention:** We retain information only as long as necessary for service delivery and legal compliance.

## Information Sharing

**We DO NOT sell, rent, or trade your personal information.**

**Service Providers:** We may share information with trusted service providers (like appointment scheduling systems) who assist in service delivery and are bound by confidentiality agreements.

**Legal Requirements:** We may disclose information when required by law or to protect the safety of our patients, staff, or the public.

**Medical Referrals:** With your consent, we may share relevant medical information with referring physicians or specialists.

## Your Privacy Rights

**Access:** You have the right to request access to the personal information we have about you.

**Correction:** You may request corrections to inaccurate or incomplete information.

**Deletion:** You may request deletion of your personal information, subject to legal and medical record retention requirements.

**Communication Preferences:** You may opt out of non-essential communications at any time.

## Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage.

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

We may use Google Analytics and other tools to understand website usage patterns, but this data is anonymized and aggregated.

## SMS and Text Messaging Consent

When you provide your mobile phone number and consent to receive SMS/text messages from iCRYO Highland Village, you agree to the following:

-   **Message Types:** Appointment reminders, wellness updates, promotional offers, and important service notifications
-   **Message Frequency:** You may receive up to 4 messages per month. Message frequency varies based on your preferences and appointments
-   **NO SHARING:** We do not sell, rent, share, or trade your mobile number or related personal information to third parties for promotional purposes
-   **Standard Rates Apply:** Message and data rates may apply depending on your mobile carrier and plan
-   **Opt-Out:** Reply STOP to any message to unsubscribe. Reply HELP for assistance
-   **Not Required:** Consent to receive SMS messages is not a condition of purchase or service

For complete SMS program terms, please see our [SMS Terms & Conditions](/sms-terms).

## Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

**Phone:** [(214) 222-5979](tel:+12142225979)

**Address:** 1601 Village Pkwy Suite 130, Highland Village, TX 75077

**Hours:** Mon-Sat 9AM-7PM | Sun 10AM-4PM

## Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

### Ready to Book Your Appointment?

Schedule your wellness session today or give us a call

[(214) 222-5979](tel:+12142225979)[Book Your Intro](/book-now)

![iCRYO Highland Village](/images/branding/icryo-logo.png)

Highland Village's Premier Wellness Center

[

1601 Village Pkwy Suite 130

Highland Village, TX 75077



](https://maps.google.com/?q=1601+Village+Pkwy+Suite+130+Highland+Village+TX+75077)

[(214) 222-5979](tel:+12142225979)

[](https://facebook.com/icryohighlandvillage)[](https://instagram.com/icryohighlandvillage)[](https://twitter.com/icryohighlandvillage)

#### Lifestyle Services

[Cryotherapy](/services/cryotherapy)[Red Light Therapy](/services/red-light-therapy)[Infrared Sauna](/services/infrared-sauna)[Compression Therapy](/services/compression-therapy)

#### Medical Services

[Medical Weight Loss](/services/weight-loss)[Hyperbaric Oxygen](/services/hyperbaric)[IV Infusions](/services/iv-infusion)[High-Dose Vitamin C IV](/services/high-c-iv)[IM Shots](/services/im-shots)[NAD+ Therapy](/services/nad-therapy)[Niagen](/services/niagen)[Peptides](/services/peptides)[Ozone UV IV](/services/ozone-uv-iv)

#### Body Sculpting

[EMSCULPT NEO](/services/emsculpt)[T-Shape 2](/services/t-shape-2)

#### Company

[About Us](/about)[Contact](/company/contact)[FAQ](/faq)[All Treatments](/services)

#### Get Started

[Book Your Intro](/book-now)[Free Wellness Plan](/free-wellness-plan)[Latest Deals](/deals)

#### Legal

[Privacy Policy](/privacy-policy)[Terms of Service](/terms-of-service)[SMS Terms](/sms-terms)[Medical Disclaimer](/medical-disclaimer)[HIPAA Notice](/hipaa)

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