SMS Terms & Conditions

iCRYO Highland Village offers an SMS/text messaging program to provide you with appointment reminders, wellness updates, promotional offers, and important service notifications related to your wellness journey.

By opting in to our SMS program, you agree to receive recurring automated text messages from iCRYO Highland Villageat the mobile number you provided. These messages may include:

• Appointment confirmations and reminders
• Service updates and wellness tips
• Promotional offers and exclusive deals
• Important account and service notifications

You may opt in to receive SMS messages from iCRYO Highland Village by:

• Providing your mobile phone number and consent on our website forms
• Texting a keyword to our designated short code or phone number
• Verbally consenting during an in-person visit or phone call
• Checking the SMS consent box during online booking or registration

Consent is not required to make a purchase or receive services from iCRYO Highland Village.

Message frequency varies based on your account activity, appointments, and preferences. You may receive up to 4 messages per month, though this may vary depending on:

• Your scheduled appointments and booking confirmations
• Time-sensitive promotional offers you've expressed interest in
• Important service or account updates

You may opt out of receiving SMS messages at any time by:

• Replying STOP to any message you receive from us
• Calling us at (214) 222-5979
• Emailing us at icryohvshared@gmail.com

After opting out, you will receive one final confirmation message. You will no longer receive SMS messages from us unless you opt in again.

For help: Reply HELP to any message for assistance, or contact us at (214) 222-5979.

Message and data rates may apply. Standard messaging rates charged by your mobile carrier will apply to messages sent to and from iCRYO Highland Village.

iCRYO Highland Village does not charge any additional fees for SMS messages. Please contact your mobile carrier for details about your messaging plan.

Your mobile phone number and any information you provide through SMS will be handled in accordance with our Privacy Policy.

We may share your information only with:

• Service providers who assist in delivering SMS messages (bound by confidentiality agreements)
• Law enforcement when required by law

Carriers (AT&T, Verizon, T-Mobile, Sprint, and others) are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission from your network operator and may be affected by your mobile device capabilities, network conditions, and other factors outside our control.

iCRYO Highland Village is not responsible for any charges assessed by your carrier for text messages or data usage.

iCRYO Highland Village reserves the right to modify these SMS Terms & Conditions at any time. Changes will be effective immediately upon posting to this page.

Your continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.